This is a generic "catch all" response code used for all endpoints, and is returned in a number of different scenarios. The below table summarizes the different scenarios, endpoints and reasons for the Error.
Load
Refund
Balance
BalanceNoPin
CardUnFreeze
CardUnlockOnline
The merchant does not exist or it's associated with a deleted customer
The merchant does not exist or the pan is not registered for its customer
The merchant is not allowed to transact against the transaction type.
Attempt to redeem coupon pan