This is a generic "catch all" response code used for all endpoints, and is returned in a number of different scenarios. The below table summarizes the different scenarios, endpoints and reasons for the Error.
Scenario
Chain Invalid
.
.
.
This Merchant is invalid for the Pan (<PanNumber>)
.
.
..
.The merchant or card is not allowed to complete this transaction
.
...
.Merchant must have the same currency as the request
.
Cannot run PayForGoods for C1 card
Endpoints
Load
Refund
Balance
BalanceNoPin
CardUnFreeze
CardUnlockOnline
.Redeem
RedeemNoPin
.
InitializeVirtualCard
.
Load
Refund
Balance
BalanceNoPin
.
.
Redeem
RedeemNoPin
Cause
The merchant does not exist or it's associated with a deleted customer
.
.
The merchant does not exist or the pan is not registered for its customer
.
.
..
.The merchant is not allowed to transact against the transaction type.
.
.
The request currency is not the same as the merchant currency
.
Attempt to redeem coupon pan